Shipping policy

At Mavenhaus, we are committed to delivering your order in a timely manner and ensuring your satisfaction with the shipping process. Below are the details of our shipping policy:

Shipping within the United States

We currently only ship within the United States. Once your order is placed, we will process it within 1-3 business days. You will receive a confirmation email with your tracking information once your order has shipped.

Shipping Carriers

We work with various shipping carriers to ensure your order arrives safely and on time. The specific carrier and shipping method will depend on your location and the size of the order.

Shipping Costs

Shipping costs are calculated at checkout based on the weight and destination of your order. You will be able to view the shipping cost before completing your purchase. Occasionally, we may offer free shipping promotions, which will be reflected during checkout.

Delivery Times

Estimated delivery times depend on the shipping method selected and your location. Standard delivery typically takes 3-7 business days once the order has shipped.

Please note that delivery times are estimates and may vary depending on the carrier’s service and any potential delays outside of our control (such as weather or holidays).

Tracking Your Order

You will receive a shipping confirmation email with your tracking number once your order has shipped. You can use this tracking number to check the status of your order directly with the carrier.

Issues with Delivery

If your order is delayed, lost, or arrives damaged, please contact us at Mavenhaus.co@gmail.com with your order number, and we will work with you to resolve the issue. We are not responsible for any shipping delays caused by the carrier, but we will assist you in tracking and resolving any delivery issues.